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Places to look before contacting support

  • Please check our event log, accessible from the Logging page of the Local Server Configuration program. We record error events with detailed information.
  • Error 1062 is a licensing error that your license is not for the proper number of virtual processors. Please see the About page of the Local Server Configuration program as to the number of processors you should be licensed.
  • Check our Support page for our product FAQ and Common FAQ
Formal statement in regards to the Apache Log4j Vulnerability.

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