Appendix E

Pragma Systems Error Codes

Code

Definition

Explanation

Solution

3

InetD Application Error

A program that must be run from InetD was run in another method.

Run the program by connecting to the configured port.

3

InetD Service Error

A system error occurred in InetD.

Reference the error numbers below for further error description.

101

Windows Socket initialization failed

Unable to initialize socket communication.

Reboot server. If it continues to fail, re-apply service pack.

1281

CPU Limit Reached

Server machine has more CPU’s than current license supports.

Contact Pragma Systems to order an upgrade.

1282

Evaluation expires

Evaluation time period is over.

Call Pragma Systems to order

1283

Bad InetD Setup

An InetD Services has an invalid value for a setup configuration.

Check all services under InetD Configuration. All values for each service must be valid.

1284

InetD Access Denied

InetD has been configured to deny access to the remote machine or InetD cannot run the configured process.

Check Granted/Denied IP List for service under InetD Configuration. Check path and spelling for program to launch.

1285

Alloc Error

InetD was unable to allocate a console for the session

Increase the InetD Desktop Count, or check the Shared Section value. See the FAQ regarding a small number of sessions.

1286

Winsock Error

A socket error is occurring during negotiation.

Reboot server. If it continues to fail, re-apply service pack.

ttloop: PragmaReceiveBytes

A socket error is occurring during negotiation.

Reboot server. If it continues to fail, re-apply service pack.

ttloop: peer died

Another program is monitoring ports, which is interfering with TelnetServer communication

Stop the other program.

getpeername failure

The server is unable to collect information on the remote client.

Another program has added a Layered Service Provider (LSP) which is conflicting with the server. Uninstall the other application and re-boot.

1287

Registration Error

There is an error with the registration key. The Event Log will give further details.

Repair the registration key.

1290

Successful Logon

A user successfully logged on to the server.

1291

Failed Logon

A user failed to logon to the server.

1292

Successful Logoff

A user successfully logged off the server.

1293

Warning Event Message

setsockopt (SO_KEEPALIVE):

Keep Alive feature is activated

Turn off KeepAlive feature if not desired.

Successful Logoff

User was successful logged off by an Administrator

Failed Logoff

User could not be logged off by an Administrator

Try again. If still fails, have user log out manually.

Server Process closed

Administrator successfully killed the server process

Server Process could not be closed

Administrator failed to kill the server process

Try again. If still fails, have user log out manually.

10004

Interrupted function call

Pragma Socket Error

Try operation again.

10009

The file handle supplied is not valid.

Pragma Socket Error

Disconnect and try again.

10013

Permission Denied.

Pragma Socket Error

Disconnect and try again.

10014

Bad address

Pragma Socket Error

Disconnect and try again.

10022

Invalid argument

Pragma Socket Error

Disconnect and try again.

10024

Too many open files

Pragma Socket Error

Disconnect and try again.

10035

Resource temporarily unavailable

Slow network communication is causing socket errors.

Check network performance.

10036

Operation now in progress

Slow network communication is causing socket errors.

Check network performance.

10037

Operation already in progress

Slow network communication is causing socket errors.

Check network performance.

10038

Socket operation on non-socket

Pragma Socket Error

Disconnect and try again.

10039

Destination address required

Pragma Socket Error

Disconnect and try again.

10040

Message too long

Pragma Socket Error

Try the operation again.

10041

Protocol wrong type for socket

A wrong type for a protocol is specified in the socket function call.

Check services under InetD Configuration for correct Type.

10042

Bad protocol option

A bad option was specified in a call.

Check services under InetD Configuration for correct Network Properties.

10043

Protocol not supported

A requested protocol is not supported.

Check services under InetD Configuration for correct Protocol.

10044

Socket type not supported

An unsupported socket type is in use.

Check service under InetD Configuration for correct Type and Protocol.

10045

Operation not supported

The type of object referenced is not supported by the operation.

Check service under InetD Configuration for correct Type and Protocol.

10046

Protocol family not supported

The protocol family has not been configured.

Install required protocol.

10047

Address family not supported by protocol family.

Socket address is already defined for a different protocol.

Check service under InetD Configuration for correct Type and Protocol.

10048

Address already in use.

Program attempting to connect on socket in use by other program.

Try again. If continues to fail, reboot.

10049

Cannot assign requested address

The remote address or port is not valid.

Check address and port for remote machine.

10050

Network is down

Network went down.

Check network configurations.

10051

Network is unreachable

There is not a route to the remote machine.

Check network configurations.

10052

Network dropped connection on reset

Keep Alive feature detected a failure.

Try again. If continues, re-apply service packs, and check network configurations and connections.

10053

Software caused connection abort

Remote machine closed connection.

Logoff session from server side. Set TelnetD Server Heartbeat to detect for poorly closed sessions.

10054

Connection reset by peer

Remote machine closed connection.

Logoff session from server side. Set TelnetD Server Heartbeat to detect for poorly closed sessions.

10055

No buffer space available

System Socket Error

Disconnect and try again. Reboot server, if problem continues.

10056

Socket is already connected

Pragma Socket Error

Disconnect and try again.

10057

Socket is not connected

Pragma Socket Error

Disconnect and try again.

10058

Cannot send after socket shutdown

Pragma Socket Error

Disconnect and try again.

10059

Too many references to some kernel object.

System Socket Error

Disconnect and try again. Reboot server, if problem continues.

10060

Connection timed out

Remote machine did not respond before network timeout.

Check network configuration and connections between server and client.

10061

Connection refused

The remote machine refused connection.

Make sure InetD service is running and TelnetD Server is configured on server.

10062

Cannot translate name.

The remote machine name cannot be translated to a valid IP.

Connect using IP.

10063

Name component or name was too long.

The remote machine name is too long.

Check the name.

10064

Host is down.

The remote machine is no longer active.

Check remote machine is on.

10065

No route to host.

The remote machine became unreachable during session.

Check all network connections between client and server.

10091

Network subsystem is unavailable

The Windows Socket system files are damaged or incorrect.

Re-apply latest service pack to server.

10092

WINSOCK.DLL version out of range

The Windows Socket system files are damaged or incorrect.

Re-apply latest service pack to server.

10093

Successful WSAStartup not yet performed

Pragma Socket Error

Disconnect session and try again.

11001

Host not found

The server name is not known.

Check the server name or connect by IP address.

11002

Non-authoritative host not found

An authoritative server did not answer to the local server.

Try again at a later time.

11003

This is a non-recoverable error

Network setup (DNS, HOSTS, Services) for the host machine are damaged.

Correct network configuration of server.

11004

Valid name, no data record of requested type

The requested name does not have the correct associated data.

Correct network configuration for server network.

AllocConsole error

Unable to open a command shell.

Possible solution is to alter the global window heap for the Win32 subsystem. This is done by altering SharedSection option for the Win32 subsystem. We recommend SharedSection=1024,3074,1024.

Code	Definition	Explanation	Solution

3	InetD Application Error	A program that must be run from InetD was run in another method.	Run the program by connecting to the configured port.
3	InetD Service Error	A system error occurred in InetD.	Reference the error numbers below for further error description.
101	Windows Socket initialization failed	Unable to initialize socket communication.	Reboot server. If it continues to fail, re-apply service pack.
1281	CPU Limit Reached	Server machine has more CPU’s than current license supports.	Contact Pragma Systems to order an upgrade.
1282	Evaluation expires	Evaluation time period is over.	Call Pragma Systems to order
1283	Bad InetD Setup	An InetD Services has an invalid value for a setup configuration.	Check all services under InetD Configuration. All values for each service must be valid.
1284	InetD Access Denied	InetD has been configured to deny access to the remote machine or InetD cannot run the configured process.	Check Granted/Denied IP List for service under InetD Configuration. Check path and spelling for program to launch.
1285	Alloc Error	InetD was unable to allocate a console for the session	Increase the InetD Desktop Count, or check the Shared Section value. See the FAQ regarding a small number of sessions.
1286	Winsock Error	A socket error is occurring during negotiation.	Reboot server. If it continues to fail, re-apply service pack.
	ttloop: PragmaReceiveBytes	A socket error is occurring during negotiation.	Reboot server. If it continues to fail, re-apply service pack.
	ttloop: peer died	Another program is monitoring ports, which is interfering with TelnetServer communication	Stop the other program.
	getpeername failure	The server is unable to collect information on the remote client.	Another program has added a Layered Service Provider (LSP) which is conflicting with the server. Uninstall the other application and re-boot.
1287	Registration Error	There is an error with the registration key. The Event Log will give further details.	Repair the registration key.
1290	Successful Logon	A user successfully logged on to the server.
1291	Failed Logon	A user failed to logon to the server.
1292	Successful Logoff	A user successfully logged off the server.
1293	Warning Event Message
	setsockopt (SO_KEEPALIVE):	Keep Alive feature is activated	Turn off KeepAlive feature if not desired.
	Successful Logoff	User was successful logged off by an Administrator
	Failed Logoff	User could not be logged off by an Administrator	Try again. If still fails, have user log out manually.
	Server Process closed	Administrator successfully killed the server process
	Server Process could not be closed	Administrator failed to kill the server process	Try again. If still fails, have user log out manually.
10004	Interrupted function call	Pragma Socket Error	Try operation again.
10009	The file handle supplied is not valid.	Pragma Socket Error	Disconnect and try again.
10013	Permission Denied.	Pragma Socket Error	Disconnect and try again.
10014	Bad address	Pragma Socket Error	Disconnect and try again.
10022	Invalid argument	Pragma Socket Error	Disconnect and try again.
10024	Too many open files	Pragma Socket Error	Disconnect and try again.
10035	Resource temporarily unavailable	Slow network communication is causing socket errors.	Check network performance.
10036	Operation now in progress	Slow network communication is causing socket errors.	Check network performance.
10037	Operation already in progress	Slow network communication is causing socket errors.	Check network performance.
10038	Socket operation on non-socket	Pragma Socket Error	Disconnect and try again.
10039	Destination address required	Pragma Socket Error	Disconnect and try again.
10040	Message too long	Pragma Socket Error	Try the operation again.
10041	Protocol wrong type for socket	A wrong type for a protocol is specified in the socket function call.	Check services under InetD Configuration for correct Type.
10042	Bad protocol option	A bad option was specified in a call.	Check services under InetD Configuration for correct Network Properties.
10043	Protocol not supported	A requested protocol is not supported.	Check services under InetD Configuration for correct Protocol.
10044	Socket type not supported	An unsupported socket type is in use.	Check service under InetD Configuration for correct Type and Protocol.
10045	Operation not supported	The type of object referenced is not supported by the operation.	Check service under InetD Configuration for correct Type and Protocol.
10046	Protocol family not supported	The protocol family has not been configured.	Install required protocol.
10047	Address family not supported by protocol family.	Socket address is already defined for a different protocol.	Check service under InetD Configuration for correct Type and Protocol.
10048	Address already in use.	Program attempting to connect on socket in use by other program.	Try again. If continues to fail, reboot.
10049	Cannot assign requested address	The remote address or port is not valid.	Check address and port for remote machine.
10050	Network is down	Network went down.	Check network configurations.
10051	Network is unreachable	There is not a route to the remote machine.	Check network configurations.
10052	Network dropped connection on reset	Keep Alive feature detected a failure.	Try again. If continues, re-apply service packs, and check network configurations and connections.
10053	Software caused connection abort	Remote machine closed connection.	Logoff session from server side. Set TelnetD Server Heartbeat to detect for poorly closed sessions.
10054	Connection reset by peer	Remote machine closed connection.	Logoff session from server side. Set TelnetD Server Heartbeat to detect for poorly closed sessions.
10055	No buffer space available	System Socket Error	Disconnect and try again. Reboot server, if problem continues.
10056	Socket is already connected	Pragma Socket Error	Disconnect and try again.
10057	Socket is not connected	Pragma Socket Error	Disconnect and try again.
10058	Cannot send after socket shutdown	Pragma Socket Error	Disconnect and try again.
10059	Too many references to some kernel object.	System Socket Error	Disconnect and try again. Reboot server, if problem continues.
10060	Connection timed out	Remote machine did not respond before network timeout.	Check network configuration and connections between server and client.
10061	Connection refused	The remote machine refused connection.	Make sure InetD service is running and TelnetD Server is configured on server.
10062	Cannot translate name.	The remote machine name cannot be translated to a valid IP.	Connect using IP.
10063	Name component or name was too long.	The remote machine name is too long.	Check the name.
10064	Host is down.	The remote machine is no longer active.	Check remote machine is on.
10065	No route to host.	The remote machine became unreachable during session.	Check all network connections between client and server.
10091	Network subsystem is unavailable	The Windows Socket system files are damaged or incorrect.	Re-apply latest service pack to server.
10092	WINSOCK.DLL version out of range	The Windows Socket system files are damaged or incorrect.	Re-apply latest service pack to server.
10093	Successful WSAStartup not yet performed	Pragma Socket Error	Disconnect session and try again.
11001	Host not found	The server name is not known.	Check the server name or connect by IP address.
11002	Non-authoritative host not found	An authoritative server did not answer to the local server.	Try again at a later time.
11003	This is a non-recoverable error	Network setup (DNS, HOSTS, Services) for the host machine are damaged.	Correct network configuration of server.
11004	Valid name, no data record of requested type	The requested name does not have the correct associated data.	Correct network configuration for server network.
	AllocConsole error	Unable to open a command shell.	Possible solution is to alter the global window heap for the Win32 subsystem. This is done by altering SharedSection option for the Win32 subsystem. We recommend SharedSection=1024,3074,1024.